Genuinely Safer Neighborhoods
TOT-P3-C13-002Supporting programExecutive Action

Wellness Portal, Wellness Map, and provider verification

TOT-P3-C13-002

Find real help in minutes, not months

Delivery conditions

Detailed schedule is not established in the supplied canonical timeline. Timing shown is v1 editorial sequencing, subject to the source gates.

A departmental digital program coordinated by the Mayor's Office health and human-services function — the city builds the directory, licensed providers deliver the care.

The problem

Right now, finding a therapist in Tampa means scrolling outdated directories and calling numbers that lead nowhere. When you're struggling, that dead end can feel like the final word — and it shouldn't be.

The plan

A Wellness Portal and interactive Wellness Map show residents exactly where to find mental-health and wellness services near them — with provider verification so listings mean something.

No more guessing which numbers are real, which providers take your insurance, or who's actually accepting new patients.

How you’ll know it’s working

  • Wellness Portal and Map launched
  • Provider verification standards published
  • Residents connected to verified providers
  • User feedback on ease of finding care

From the Blueprint

  • Resident Portal 'Wellness' tab built mobile-first in plain language; Phase 1 is Months 1-4.
  • Private self-check tool (not a diagnosis) plus a 'right now' path: crisis lines, walk-ins, same-day resources.
  • Filters for language, cost, age group, and accessibility; quarterly verification purges dead listings.
  • Listed partners must show transparent pricing, eligibility rules, working intake, and privacy commitments.
  • Wellness Map searchable by walk-in vs. appointment, cost, age group, recovery services, and transit proximity.
Sources and research conditions

S01 pp. 146-149

SOURCE-SUPPORTED

Detailed schedule is not established in the supplied canonical timeline. Timing shown is v1 editorial sequencing, subject to the source gates.

Proposal FAQ

Questions, answered from the record.

What problem does Wellness Portal, Wellness Map, and provider verification address?

Right now, finding a therapist in Tampa means scrolling outdated directories and calling numbers that lead nowhere. When you're struggling, that dead end can feel like the final word — and it shouldn't be.

What would Wellness Portal, Wellness Map, and provider verification do?

A Wellness Portal and interactive Wellness Map show residents exactly where to find mental-health and wellness services near them — with provider verification so listings mean something. No more guessing which numbers are real, which providers take your insurance, or who's actually accepting new patients.

Who would own Wellness Portal, Wellness Map, and provider verification, and what authority would it use?

Mayor's Office HHS coordinating lead. Executive Action: A departmental digital program coordinated by the Mayor's Office health and human-services function — the city builds the directory, licensed providers deliver the care.

How would Tampa know whether Wellness Portal, Wellness Map, and provider verification is working?

Wellness Portal and Map launched; Provider verification standards published; Residents connected to verified providers; User feedback on ease of finding care

When would Wellness Portal, Wellness Map, and provider verification move?

Year One: Scoped pilot with published stage labels, then evaluate before any scale decision.

Make this real

Fund the fight for Wellness Portal, Wellness Map, and provider verification.

Help turn a published plan into organizing, outreach, and governing capacity.

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