Affordable, Thriving Communities
TOT-P2-C08-006Implementation mechanismExecutive Action

Homelessness case platform and dashboard

TOT-P2-C08-006

One record, so nobody falls through the cracks.

Delivery conditions

Detailed schedule is not established in the supplied canonical timeline. Timing shown is v1 editorial sequencing, subject to the source gates.

A technology platform within administrative authority; gated on partner agreements, technical feasibility, and privacy review.

The problem

A person can tell their story to five different agencies and still fall through the cracks between them. Fragmented records mean fragmented care — and people get lost.

The plan

A shared homelessness case platform will give outreach teams, hubs, and housing providers one coordinated record for each person — with privacy protections and consent built in.

A public dashboard will show system-level results: placements, housing retention, and where the gaps remain. Partner agreements and technical feasibility are confirmed before launch.

How you’ll know it’s working

  • Agencies and providers onboarded
  • Records linked across the care system
  • Public dashboard published and updated
  • Duplicate assessments reduced
  • Privacy and consent compliance verified

From the Blueprint

  • One authorized client record: real-time case notes, housing history, health flags, and consent/privacy controls.
  • Human Services owns data quality and client consent; T&I builds the platform; City Insights designs the pipeline.
  • Monthly public dashboards keep the program accountable.
Use a shared case management system so the same story does not get told three times.
Sources and research conditions

S01 pp. 255-258

SOURCE-SUPPORTED; PARTNER AGREEMENT; TECHNICAL FEASIBILITY

Detailed schedule is not established in the supplied canonical timeline. Timing shown is v1 editorial sequencing, subject to the source gates.

Proposal FAQ

Questions, answered from the record.

What problem does Homelessness case platform and dashboard address?

A person can tell their story to five different agencies and still fall through the cracks between them. Fragmented records mean fragmented care — and people get lost.

What would Homelessness case platform and dashboard do?

A shared homelessness case platform will give outreach teams, hubs, and housing providers one coordinated record for each person — with privacy protections and consent built in. A public dashboard will show system-level results: placements, housing retention, and where the gaps remain. Partner agreements and technical feasibility are confirmed before launch.

Who would own Homelessness case platform and dashboard, and what authority would it use?

Homelessness portfolio owner. Executive Action: A technology platform within administrative authority; gated on partner agreements, technical feasibility, and privacy review.

How would Tampa know whether Homelessness case platform and dashboard is working?

Agencies and providers onboarded; Records linked across the care system; Public dashboard published and updated; Duplicate assessments reduced; Privacy and consent compliance verified

When would Homelessness case platform and dashboard move?

Year One: Scoped pilot with published stage labels, then evaluate before any scale decision.

Make this real

Fund the fight for Homelessness case platform and dashboard.

Help turn a published plan into organizing, outreach, and governing capacity.

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