Health Data & Referral Platform

The problem

Tampa's health and social-service providers each hold a fragment of a resident's story — and the fragments never meet. People get referred into black holes, re-explaining their trauma at every stop, while nobody sees the whole picture.

The plan

A Health Data & Referral Platform connects the dots between providers — with the resident's consent — so nobody has to retell their whole story at every door, and referrals don't vanish into the void.

HIPAA, licensure and county/state data rules govern every byte; legal review and partner agreements come before any data moves.

How you’ll know it’s working

• Platform design and privacy standards published
• Licensed-partner and data agreements signed
• Referral completion rates tracked
• Resident consent and privacy audits

From the Blueprint

• Civic Insights Office owns the product and data governance; HIPAA-aware cloud with role-based access.
• API connectors pull anonymized data from city services, transit, clinics, and community partners.
• Guided referral logic matches residents to programs in one or two clicks.
• Timeline: Months 1-3 requirements and data-sharing agreements; Months 4-8 build and integration.