Detailed schedule is not established in the supplied canonical timeline. Timing shown is v1 editorial sequencing, subject to the source gates.
Executive coordination through the Mayor's Office health and human-services function — the city coordinates ambassadors and the navigation line while licensed providers deliver regulated care; legal-review and partner-agreement gates come first.
The problem
The health system assumes you know where to go, what to ask for and who takes your insurance. For immigrants, seniors and anyone new to the system, those assumptions are walls — and nobody hands you a map.
The plan
Community Health Ambassadors are trusted neighbors trained to guide residents through the health system — plus a navigation line anyone can call for help finding care.
Legal review and licensed-partner agreements come first, because the city coordinates and connects while licensed providers deliver the actual care.
How you’ll know it’s working
- Ambassador network recruited and trained
- Navigation line launched
- Residents connected to appropriate care
- Connection and follow-through rates tracked
From the Blueprint
- Trained, certified corps drawn from Tampa neighborhoods; weekly 'health hours' at libraries, centers, faith sites.
- Ambassadors follow up within 7-10 days and again at 30 days to confirm services were accessed.
- Certification aligned with Community Health Worker credentials via St. Petersburg College, USF, and the Florida Certification Board.
- HHS and TaskTampa own hiring, training standards, and performance; CRM-style case management tracks outcomes.
- Timeline: Months 1-3 define roles; Months 4-6 hire first cohort; Months 7-12 deploy.
Sources and research conditions
S01 pp. 262-271
SOURCE-SUPPORTED; LEGAL REVIEW; PARTNER AGREEMENT
Detailed schedule is not established in the supplied canonical timeline. Timing shown is v1 editorial sequencing, subject to the source gates.